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New York State Contact Tracing initiative

Initiative Update: Thank you for your interest in the New York State Contact Tracing Initiative. At this time, we have filled our initial roles. If you are interested in joining the Initiative in the future, we welcome your application at any time, and we will be in touch as our resource needs chang...

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Applying for a Position

Initiative Update: Thank you for your interest in the New York State Contact Tracing Initiative. At this time, we have filled our initial roles. If you are interested in joining the Initiative in the future, we welcome your application at any time, and we will be in touch as our resource needs chang...

/new-york-state-contact-tracing-initiative/applying-for-a-position/

Contact Us

Are you interested in applying or have already applied and have questions? Ask us below

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About the Program

The COVID-19 New York State (NYS) Contact Tracing Initiative was established to track and control the spread of the coronavirus pandemic across New York. The purpose of the program is to improve communication and our understanding of effective strategies, with the goal of reducing transmission and e...

/new-york-state-contact-tracing-initiative/about-the-program/

Frequently Asked Questions

General Information What is this initiative? Who is leading this initiative? The New York State (NYS) Virtual Contact Tracing Call Center is a remote-based contact tracing call center established to support this initiative. This initiative is operating, under NYS Department of Health leadership, in ...

/new-york-state-contact-tracing-initiative/frequently-asked-questions/

Thank you

Thank you for your interest in the New York Contact Tracer Program. Your request is being processed. A representative will contact you as soon as possible.

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Technology Support for Current Employees

AWS Connect Logging in to Connect (see NY_Amazon Connect_First Time Login_Instructions for more details) Log into Connect through your web browser. Always use either Chrome or Firefox browers. URL is https://ny-doh.awsapps.com/connect/login You will NOT receive a registration email. For PCG contact ...

/new-york-state-contact-tracing-initiative/technology-support-for-current-employees/

Additional Information for California Residents

If you are a California Resident, you have the following rights with respect to the personal information PCG holds about you: You have the right to request that we report to you how we collect, use, transfer, or sell your personal information. You have the right to request that we delete your person...

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Additional Information for Residents of the European Union

If you are a resident of the European Union, you have certain additional rights with respect to your personal data. Legal Basis for the Processing of Your Personal Data: PCG collects and processes your personal information pursuant to the following legal bases: Prior consent To fulfill a contractual...

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Business Partners

Developing strong, collaborative relationships with partners across the public and private sectors—from industry associations and nonprofit organizations, to technology providers, thought leaders, and others—enables us to better impact positive, sustainable change for our clients and the communities...

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